Check the extension of the file. If it’s .docx or .doc, then it has got converted to word document. Try opening it with a software like MS Word. If you are able to open it, and edit it, it’s is word format.
To convert it to other formats, you need additional software. For Windows, I recommend convert to JPG. For Mac, I recommend convert to a PDF. You need to install the right software depending upon your operating systems. If you are not a programmer then here is another solution. You can use a free software like Google Docs to organize your files. If not a good enough solution, then you can also use Microsoft Office. Google Docs has a great help function in it. Use Google Docs to do this task. Now Google Docs can be your go-to document manager. After doing so, you can convert it to other formats.